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FAQ

Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you visit and make a purchase from our website.
When you place an order or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and order details.
We use this information solely for the purpose of processing your order, communicating with you, and improving your shopping experience.
We do not sell or share your personal data with third parties, except when necessary to complete your order (such as delivery services) or when required by law.
Our website may use cookies to enhance functionality and analyze website traffic.
You have the right to request access, correction, or deletion of your personal data at any time.
For any questions regarding your data, please contact us at:info@iconsofgrace.com

 

Terms & Conditions

By using this website, you agree to the following terms and conditions.
All products displayed on the website are subject to availability.
We reserve the right to change product prices, descriptions, and availability at any time without prior notice.
Customers are responsible for providing accurate information when placing an order.
We are not liable for any technical issues or temporary unavailability of the website.
All content on this website, including text, images, and design, is the property of the brand and may not be used without permission.

 

Returns & Refunds

If you receive a damaged or incorrect product, please contact us within 48 hours from delivery.
Returns are accepted only if the product is unused and in its original packaging.
The customer is responsible for return shipping costs, unless the return is due to our mistake.
Once we receive and inspect the returned item, we will process a refund or exchange.
For any return or complaint, please contact us at: info@iconsofgrace.com

 

Shipping Policy

Orders are processed within 1–3 business days.
Delivery time is typically 2–5 business days, depending on the destination.
Shipping costs are calculated at checkout unless otherwise stated.
We are not responsible for delays caused by the courier service.
For any shipping-related questions, please contact us at: info@iconsofgrace.com